Detention Recovery for Carriers & Dispatchers
Most detention goes unbilled because the proof is missing. Black Knight DSS detention recovery — powered by LoadGuard — tracks dock dwell automatically, captures GPS and signed-BOL evidence, and turns it into a broker-ready detention claim so you actually get paid.
Live dwell timer
The moment a driver arrives, a live dwell timer starts — no app required, just a secure tokenized link.
Proof-gated claims
Claims only advance when GPS, verified dwell, and a signed BOL line up — so brokers can’t wave them off.
Broker-ready claim packets
Evidence, reconciliation, and a SHA-256 integrity manifest are assembled into a professional PDF automatically.
Deterministic entitlement
The amount owed is computed by code from the facts — never guessed — so every claim is defensible.
Readiness checklist
A live checklist shows exactly what’s blocking a claim and when it’s READY TO SUBMIT.
Recovery dashboard
See pipeline value, projected fees, and collected revenue across every detention claim at a glance.
Why detention goes unpaid — and how we fix it
- ✕ Dwell tracked from memory, if at all
- ✕ No proof when the broker pushes back
- ✕ Claims written manually, late
- ✕ Money quietly written off
- ✕ No visibility into what’s recoverable
- Automatic live dwell tracking
- GPS + verified dwell + signed BOL evidence
- Broker-ready claim packets in one click
- Detention systematically recovered
- Recovery dashboard with projected fees
Frequently asked questions
What is detention recovery?
Detention recovery is the process of billing and collecting detention pay when a driver is held at a shipper or receiver beyond free time. Black Knight DSS automates the tracking, proof, and claim so the money is actually recovered.
How is detention proven to the broker?
Each claim is backed by GPS location, an automatically tracked dwell timer, and a signed bill of lading — assembled into a broker-ready packet with an integrity hash.
Do drivers need an app?
No. Drivers use a secure tokenized web link to check in and share status — no app, no passwords.
How much does it cost?
LoadGuard, which powers detention recovery, is available from $29/month per truck. See the LoadGuard page for details.
Stop writing off detention
See how LoadGuard turns dock dwell into paid detention claims.